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Citizen Charter
Citizen Charter

Incident-accidents, rescue and injury

1. Along with the accident, the accident will be reported in the nearest fire station or central control room.

2. As soon as the news was received, the firemen went to an accident along with the equipment and accessories.

3. This service is available only if you dial 199 in any disaster. Also collect nearby fire stations.

4. If there is any complaint related to the services mentioned above, please contact the following number:
Fire License (Firefighting Resistant Counseling Service)

1. Fire Alarm Regarding Fire Service with Local Assistant Director / Deputy Director

Applicants should apply with papers

A) Trade license

B) Correct / movable of the institution by the municipality if the business operates in its own building

Annual Assessment Letter of Property

C) Rent contract if the business is in a rented house.

D) Design of design approved by RAJUK / Paurashava.
E) If the company is a limited company, then the Memorandum of Articles (Certificate of

Incorporation

F) Non-certification certificate by local representatives of local organizations.

G) Fire extinguition of multi-storied or commercial buildings (7 storages or 24 meters or more) Fire Service.

H) Fire Service-specific information statement for garment industry.

2. Approximately 07 (seven) working days after receipt of application, by the Inspector appointed by the Department
Institutions are visited.

3. Furious preventive advice is provided after inspection.

4. According to the suggestions, after taking effective action, they are re-inspected.

5. If the inspection is reasonably satisfactory, the license is granted within maximum 90 days.

6. If the company is not satisfied with the licenses for reasonable reasons, then the Director General can get 120 applications

The applicant will be given the opportunity of hearing within one hundred and twenty days.
7. If any person or organization is aggrieved by any decision of an officer empowered by the Director General

In 30 (thirty) days, the matter will be referred to the Director General for consideration.

8. Within 30 (thirty) days of receiving the application, the director-general will take the decision.

9. In relation to this matter, the Director General of Siddammatam will be subject to the aggrieved person or organization, subject to the prescribed fee
10. Within 60 (sixty) days of receiving the appeal, the government will make a final decision.

Multilateral or commercial building clearance:

1. According to Section 7 of the Fire Prevention and Discrimination Act-2003, 7 storages (24m) or above

Fire preventative clearances of commercial buildings were provided.
2. Applicants or organizations along with the directors or direct directors will apply to the local authorities.

3. Design and documentation of the building with application.

4. Then Inspector nominated by the sub-inspector visited the adjoining buildings within 07 (seven) working days.

5. Furious preventive advice is provided after inspection.

6. If the action is taken according to the advice, the clearances will be available on the next 07 (seven) working days subject to condition

Is provided.
7. If the inspection is not suitable for reasonable reasons, the director general declared the inadequate use of the building

you can do.

8. If any person is found to be inadequate due to the incomplete declaration of the building, then he will have 30 (thirty) days of such announcement

You can appeal to the government within

9. Within 60 (sixty) days of receiving the appeal, the government will take final decision.

Ambulance service:
1. These departments provide an ambulance service to the public for the patient's transport locally or at the local level.

2. Under the ambulance service, the patient is shifted from the hospital to the hospital or from the accident site to the hospital.

3. For this service, take the ambulance call at the local level or in the municipal area through phone or messenger
4. For the purpose of district level or remote call, after getting the prescribed form for patient transit, prior approval is required.

5. The rate of rent for patient transport is very low

A) All the metropolitan city areas of the country, including 1 mile / 1 kilometer in all municipal areas

5 miles / 8 kilometers up to 100 (one hundred).

B) 150 (one hundred) taka of up to 16 kilometer from 10 miles or 8 kilometers from 5 miles or more.
C) Remote / inter-cell phone calls for every mile of 15Tk. and 9 / - (nine) per kilometer.

6. The body is not covered under the ambulance service.

Fire preventive drill, counseling and training services

1. To get the service, apply with the local authority or directly to the director general.

2. After receipt of the application, package offers including financial statements and other conditions to the concerned organization
3. If the concerned organizations agree to fulfill the conditions, the designated officer of the department will be involved in the case

Provides the following services, following necessary adjustments:

A) Advice on fire prevention and exitinguish.
B) Training on fire prevention and exitinguishing.

C) Conducting the exercise for fire prevention and extinguishing.

Vision:

To provide service support to reduce mortality rate during fire or any disaster,

ensure first aid of victim, provide ambulance service to the patient, organize training,

demonstration and consultancy to prevent fire incident and arrange civil defence

measure.

'' Speed, service, sacrifice '' Our main ministry

We are determined to face the disaste

“ Speed, Service, Sacrifice” is our motto

We are always committed to face the disaster.

Mission

Coordinating with other organizations, reducing the loss of life and property in any disaster including fires

Anna brought first aid to the injured in the accident, providing ambulances to patient transport, multistoried / commercial

Necessary training for the prevention of accidental accidents in the building, industrial factory, consulting and conducting and civilian

Take defense measures.

To provide service support to reduce mortality rate during fire or any disaster,

ensure first aid of victim, provide ambulance service to the patient, organize training,

demonstration and consultancy to prevent fire incident and arrange civil defence

measure.